Service & Support
We believe that no matter what size, every business matters – that’s why we don’t have one-size-fits-all solutions.
Impeccable Service
What’s right for one business might not be right for you. It all depends on your business, its long-term goals and short-term drivers. Trying to grow revenue? Focused on cutting costs? Or simply need a better way to get work done? That’s where we come in.
X West is at the ready – we’re there every step of the way to make sure you have the hardware, software and technology configuration to ensure your business is set up for success. But unlike other managed print services providers, you won’t get a call center rep when you try and get in touch with us. You’ll have a direct line to a real human who knows your account inside and out. No more repeating your issue to multiple customer service agents – just give us a call. We’ll take it from there.
Unparalled Support
We know nothing blows up your day like a printer or copier on the fritz…unless it’s an empty paper drawer or toner cartridge right before the big presentation. That’s why we don’t just sell you a machine – we provide everything you need to set your office up for success, and to keep it running smoothly every single day.
As much as we would love for you to be able to to snap your fingers and magically replace your ink cartridge when you’re in a bind, we haven’t quite figured that one out yet. So in the meantime, just give us a call and we’ll do everything we can to make sure you get the supplies you need – we’ll even deliver it personally if that’s what it takes.